Privacy Policies

Legal

Terms & Conditions of Sale

These terms govern all commercial relations between Gauguin’s Pearl (the “Seller”) and any adult individual or legal entity making a purchase on www.gauguinspearl.com (the “Client”). Any order placed on the site implies unreserved acceptance of these terms, which the Client acknowledges having read before validating their order.


Identification

Legal information

Site publisher

Gauguin’s Pearl Farm – ISLAND PRODUCTS
TAHITI No. / 600866 — Avatoru, Rangiroa
gauguinspearl@gmail.com

Publication director

Moea Cabral, reachable at gauguinspearl@gmail.com.

Hosting

GANDI — 63/65 Boulevard Masséna, 75013 Paris, France.

Privacy

Data we collect

We collect only the data strictly necessary for the proper functioning of the site and the processing of your orders:

  • IdentificationFirst name, last name, email, phone. — Order form
  • DeliveryPostal address, country, postal code. — Order form
  • PaymentHandled directly by PayZen OSB — no banking data is retained by the Seller. — Payment platform
  • BrowsingIP address, browser type, pages viewed. — Technical & analytics cookies

Privacy

How your data is used

  • Processing orders — preparation, shipping, tracking, invoicing.
  • Communicating with the Client — confirmation, logistics updates, after-sales service.
  • Improving the site experience — anonymized browsing statistics.
  • Meeting legal obligations — accounting and tax record-keeping.

No data is used for third-party commercial purposes, resold, or transferred.

Privacy

Legal basis for processing

  • Legal obligations — for the retention of accounting documents.
  • Performance of the sales contract — for orders.
  • Consent — for analytics cookies and any optional communication.

Privacy

How long we keep your data

  • Order data — kept for the duration of the commercial relationship, then 10 years for accounting purposes.
  • Browsing data — 13 months maximum.
  • Contact emails — 3 years after the last exchange.

Privacy

Who can access your data

Your data is accessible only to those strictly involved in processing your order:

  • The relevant authorities, in the event of a legal obligation.
  • The Polynesian Futures team, for order preparation and follow-up.
  • The carrier, for delivery (name, address, phone).
  • The PayZen OSB platform, for payment processing.
  • The site host, for technical storage.

Privacy

Cookies

The site uses cookies to ensure its proper functioning and, with your consent, to measure its audience.

  • Technical cookies — essential to operation (cart, session). They do not require consent.
  • Analytics cookies — help us understand how the site is used. Subject to your prior consent.

You can change your preferences at any time through the cookie management banner, or directly in your browser settings.

Your rights

Your data protection rights

In accordance with applicable data protection law, you have the following rights:

  • Access — obtain a copy of the data concerning you.
  • Rectification — correct inaccurate or incomplete data.
  • Erasure — request the deletion of your data, within legal limits.
  • Objection — object to a processing operation on legitimate grounds.
  • Restriction — request the temporary suspension of a processing operation.
  • Portability — receive your data in a readable, reusable format.

To exercise any of these rights, write to gauguinspearl@gmail.com specifying your request. A response will be sent within a maximum of one month.

Security

Protecting your data

We implement reasonable technical and organizational measures to protect your data against any unauthorized access, alteration, disclosure, or destruction.

Exchanges on the site are encrypted via the HTTPS protocol, and payments are processed exclusively through the secure infrastructure of PayZen OSB.